SafeHaven
Digital Human Rights Management System
Conceived, designed, and built entirely in Malawi — SafeHaven is Tensorview's flagship platform for digital human rights case management. Every workflow reflects the operational realities of human rights work on the ground.
The Problem
Cases are being lost — not because frontline workers don't care, but because the tools they use were never designed for what they actually do. Cases live in notebooks. Evidence disappears before it reaches court. Referrals happen over phone calls that are never recorded.
The result is the same in every organisation: survivors fall through the cracks, evidence disappears, and patterns that could prevent future violations go completely undetected.
Four Capability Layers
Each layer is independently valuable. Together they form a complete system. Layers 1–3 are fully operational today.
Layer 1 — Case Management
Survivor self-report, officer-assisted intake, unique case IDs, full lifecycle tracking. Works offline. Optimised for mobile and tablet.
Layer 2 — Evidence & Security
End-to-end encryption, tamper-proof audit logs, chain of custody for legal proceedings. Zero-knowledge architecture.
Layer 3 — Multi-stakeholder Coordination
One-click referrals, role-based access control, automatic agency notifications. Every provider works from the same live record.
Layer 4 — AI & Analytics (Roadmap)
Predictive risk analytics, geographic hotspot mapping, pattern recognition — all trained exclusively on Malawian data.
Key Features
Survivor self-reporting via confidential web interface — no officer required
Officer-assisted intake on tablet, completed in under 5 minutes
Unique case ID with full immutable audit trail from creation to closure
Encrypted, tamper-proof evidence storage — legally admissible in court
One-click referral to police, health facilities, and legal aid simultaneously
Role-based access — each agency sees only what is relevant to their mandate
Real-time dashboard for programme managers across all active cases
Geographic hotspot mapping and temporal trend analysis
Automated donor reports in one click — GBV IMS, UNHCR, USAID, ActionAid formats
Zero-knowledge architecture — Tensorview cannot read any case content
Compliant with Malawi Data Protection Act and GDPR principles
Product Screenshots
Zero cases lost. Every survivor heard.
SafeHaven is fully operational and ready for pilot deployment. Get in touch to start the conversation.
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